TERMS & CONDITIONS

By accessing this website , you are agreeing to be bound by these web site Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

CHOIR MEMBERSHIP

1. Our Choir fees are available to purchase termly, in full OR an instalment payment plan.

The instalments will be charged as follows:

First payment on the day of sign up - then 2 further payments on the same date for 2 consecutive months on the 3 part instalment plan for bookings made before and including Sunday 19th Jan

OR First payment on the day of sign up - then 1 further payment on the same date for 1 consecutive month on the 2 part instalment plan for bookings made from Monday 20th Jan until Sunday 2nd Feb

Your payment plan will automatically end when the last payment has been made.

2. When you choose the payment plan option all 3 payments are required to be paid irrespective of attendance, or if you decide to leave the term part way through. This is not a pay as you go plan, but a way for you to pay the full term fee more comfortably if needed.

3. Our Instalment payment plan is available each term for a limited time, once the payment plan option has been removed from the website you will be required to pay the pro rata fee in full if you wish to join.

4. Monthly Rolling payments cannot be stopped mid term unless the full amount of the term has been paid has been paid. If you wish to cancel before this is fully paid, you are obliged to pay any outstanding fee.

5. Any members who are renewing their Choir membership for a consecutive term will not be eligible for a refund under the 14 day policy or extended policy.

6. Even though we believe YOU’LL LOVE IT, we understand that circumstances may mean you change your mind. We offer a 14 Day cooling off period from the day of purchase for all new members. Where payments are made in advance before the term starts, we will extend this gesture to include 7 days from the FIRST session of term for new members only. Sessions that have been attended, have already occurred after purchase or fall on the date of notification will be charged.

7. After this 7 day period has ended, the fees are non refundable and the option to sell your seat to someone else who is not an existing choir member will be offered. We will also consider deferring your place to the next term if your request has been made by the 3rd week of term.

8. If your purchase has been made after a taster - the 7 days is reflective from your drop in session date.

9. We are understanding towards people's individual circumstances and will support you as best we can if you are having difficulty with payments. Please always reach out to us if you find you are having any financial difficulty. If after notification or 3 communication attempts the fees continue to go unpaid we have the right to revoke your membership or attempt to take payment on an alternative payment method on file.

10. If for any reason you cannot attend a session you will have the opportunity to catch up with these sessions online via your choir's Facebook page - if you know you cannot attend sessions in advance of the term - the full fee is still required.

11. Performance opportunities will require you to purchase a Sing Space T-Shirt.

12. Any Government mandated lockdown or restriction of any kind may warrant us to move to online sessions. No refund will be given as sessions will still happen via live streaming.

13. In cases where your Choir Leader may be ill - our priority is always to still have the session go ahead and your Choir Leader will provide cover for this session. If they are unable to find suitable cover for the session, time will be given to make up for the session missed. This may mean extended sessions throughout the rest of term or a week added to the end of term. You will not be refunded for this session in the first instance unless an alternative option cannot be given.

14. Bank Holidays - for choirs who may be affected by Bank Holidays your Choir leader will decide ahead of term if the session will still go ahead on that day or moved to another day in the week. You will not be compensated if you cannot attend on bank holiday or the alternative day.

SINGLE EVENTS

In these Terms & Conditions, the “Organiser”, “Us”, “Our”, or “We” means The Sing Space (a trading name of Arts Collective Ltd) and “Event” shall mean the event, workshop or choir on this website.
Bookings for this Event are issued on behalf of the Organiser and are subject to the following terms and conditions:

Nobody will be allowed admission to the Event without a valid booking or membership.
For the safety of people at the Event, the venue management and the Organiser reserve the right to refuse.
All bookings should be checked on purchase, as mistakes cannot always be rectified.
Bookings cannot be refunded after purchase, but can be resold at the original price.
In the event that you are unable to attend due to any Covid-19 Government regulation or restriction introduced after the purchase date e.g. vaccine passports, your ticket will be transferred to a future Event, and cannot be refunded after the purchase.
If the Event is rescheduled or moved, the Organiser will give you the options of either retaining or exchanging your tickets for the new date/location. If the Event is cancelled, you may be offered the option to transfer your ticket to a future event or a refund on your tickets, but this is under the discretion of the Organiser.
If the Event is rescheduled, changed, moved or cancelled the Organiser cannot be held responsible for any resulting costs you may incur for travel, accommodation and other related goods, services or compensation.
The Organiser reserves the right to alter or vary the content or timing of any part of the Event in circumstances beyond its reasonable control without any obligation to make any refunds or exchange tickets.
The Organiser does not accept reponsibility for unavoidable technical difficulties that may affect the ability to stream live classes. All classes will be recorded and made available after the Event.
Neither the Organiser nor the venue operator will be responsible for any loss, damage, death or injury howsoever caused unless (i) the relevant party has breached its legal obligations; and (ii) such loss or damage is a direct and reasonably foreseeable result of the breach. For the avoidance of doubt, the Organiser will not be responsible for the actions of any third party, including, but not limited to, the exhibitors.
The Event will operate in accordance with the latest UK Government and Public Health England guidelines regarding Covid-19 and will operate under the Event Industry’s All Secure Stand, a comprehensive set of guidelines to keep you safe. As a result of these measures we may be required to manage the flow of visitors to specific areas of the Event.
This Event is adults only and therefore no under 18s are permitted. This may be checked on arrival.
The Organiser does not accept any responsibility for any loss or damage to personal property brought to the Event.
Visitors may be filmed, photographed or sound recorded for broadcast, publication or security purposes whilst at the Event by the Organiser and our trusted sponsors and partners.
Visitors are not permitted to bring animals to the Event with the exception of guide, assistance and hearing dogs.
Please check Event details, timings and car park charges prior to traveling as these may be subject to change.
Please check your route prior to traveling to ensure you arrive on time. The Organiser is not responsible for any delays due to travel disruptions.

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